Last updated: October 14, 2026
These Terms and Conditions apply to your use of SmokersAbbey.com and purchases made through our online store. In these terms, “Smokers Abbey,” “we,” “us,” and “our” refer to the operator of this website, and “you” refers to the visitor or purchaser. Please read these terms before placing an order.
Age requirements and lawful use
You must be at least 21 years old to purchase tobacco products. Orders are subject to age verification and applicable sales and shipping restrictions. You must provide accurate information and may not purchase restricted products for an underage person, misrepresent your age or identity, or use the website for unlawful or fraudulent activity. We may decline or cancel an order that cannot be verified or fulfilled lawfully.
Products, pricing, and U.S. currency
All prices, order totals, payments, and refunds on this website are in United States dollars (USD). The dollar sign ($) means U.S. dollars. Applicable taxes and shipping charges are shown at checkout before you place your order.
Product descriptions, photographs, and availability are provided to help you shop. Online availability may differ from retail-store inventory. If a product is unavailable or an error affects your order, we will contact you to discuss a correction, an agreed substitute, or cancellation and refund of the affected amount. Prices and promotions may change for future orders.
Ordering and payment
Review your products, quantities, delivery address, shipping method, and total before submitting an order. Use only a payment method you are authorized to use. Available payment methods are displayed at checkout. Payment authorization does not guarantee product availability or successful age verification.
An order confirmation acknowledges receipt of your order. Fulfillment remains subject to availability, payment approval, age verification, and shipping eligibility. If we cannot fulfill an item, we will contact you and refund the applicable amount when the item is canceled. We will not substitute products without your agreement.
Delivery and shipping
Our Delivery & Shipping Policy describes order processing, delivery estimates, shipping eligibility, and assistance with delayed or damaged packages. Processing time and carrier transit time are separate. Review that policy and the shipping information shown at checkout before ordering.
Returns, refunds, and cancellations
Our Returns and Refund Policy governs eligible returns, refunds, exchanges, and cancellation requests. Eligible unused and unopened products may be returned within 30 days after delivery with prior authorization and proof of purchase. Tobacco products and other listed final-sale products are ordinarily non-returnable. Contact us within seven days after delivery about damaged, defective, incomplete, or incorrect products.
Contact us promptly if you need to cancel or change an order. Cancellation cannot be guaranteed once processing or shipping has begun. Approved refunds normally go to the original payment method; bank processing time may vary. Nothing in these terms removes rights that cannot be waived under applicable law.
Accounts and communications
You are responsible for keeping account credentials confidential, providing accurate contact and delivery information, and notifying us of suspected unauthorized use. To request account closure, contact us using the details below. Closure does not cancel outstanding orders or remove records we must retain for legitimate legal, accounting, security, or order-service purposes.
You can unsubscribe from promotional emails using the unsubscribe link in those messages. Necessary order and account communications may still be sent.
Privacy
Our Privacy Policy explains what customer information we collect, how we use it, and when it is shared with payment, shipping, security, and other service providers.
Website content and conduct
Website text, photographs, logos, and other materials belong to Smokers Abbey or their respective owners. You may use the website for personal shopping and information. Do not copy content for unauthorized commercial use, interfere with website operation, attempt unauthorized access, submit malicious code, or misuse customer accounts or checkout.
Third-party services
Links to external websites and services take you outside SmokersAbbey.com. Those services have their own terms and privacy practices. We do not control their content or availability.
Website availability and liability
We make reasonable efforts to keep website information accurate and the store available, but cannot guarantee uninterrupted or error-free access. To the extent permitted by applicable law, we are not responsible for indirect or consequential losses caused by website interruption or misuse. This provision does not exclude liability that cannot lawfully be excluded or limit your non-waivable consumer rights.
Changes to these terms
Updated terms will be posted on this page with a revised date. Changes apply to future use and future orders; the terms applicable when you placed an order continue to govern that order unless a change is required by law or you agree otherwise. Material changes may also be announced on the website or through an appropriate direct notice.
Contact Smokers Abbey
For online-order or website questions, call (615) 678-8458 or use our contact page.
Smokers Abbey
604 Gallatin Avenue, Suite 102
Nashville, TN 37206
United States
Phone: (615) 678-8458